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Item Personalization
UPS shipping is complimentary with all orders.
Delivery terms
The US – 3 business days,
The EU and the UK – 5 business days
Other – 6 business days.
Duties and taxes
We guarantee that that there will be no additional taxes, duties or customs fees for our customers from the US, European Union or Australia. If you are located outside of these places, you may be liable for import duties and taxes charged by Customs. These additional charges are the customer’s responsibility.
Returns
We are doing our very best to make sure that every customer is fully satisfied with their purchase from our e-shop, but if any problem related to the order occurs, please let us know and we will solve it ASAP. Please contact our customer service office by email at timeresistance@gmail.com or fill in the "Returns form" here.After we receive the item back, we will reimburse your payment within 2 working days.
Purchases can be returned up to 14 days from the delivery date.
The item must be in its original packaging.Unused condition and have all of its parts and accessories.Postage is at buyer's cost. Please keep the receipt as proof of posting as we cannot be held responsible for items lost in the mail.
Local returns
Once you’ve filled out the “Returns form” we will contact you and provide you with a return address.
Customers from the US, UK, DE, FR and IT are provided with a local return address
Customers from the rest of the world are provided with a Lithuanian return address
Returning a damaged or defective product
In the unlikely event that the bag you receive is defective or damaged in transit, please contact us by email within 10 days. The fault should be apparent straight away or after initial use. A fault is a defect in appearance or function. In the event of a defect make contact first and we will take care of all the shipping procedures ourselves. After receiving our goods back, we will refund you or send a replacement.Personalized items cannot be returned for a refund.
Shipping
A Time Resistance bag is not an accessory of the season, but a companion for life. Its leather is an empty canvas that will get scarred throughout the years, and that’s what will make it truly beautiful and unique - the marks from your life and experiences that tell your personal story. Time Resistance bags and accessories are made of certified premium quality full-grain hand-dyed vegetable-tanned Italian cowhide (Vachetta leather). This leather has been tanned exclusively with natural tannins of vegetable origins and does not contain substances prohibited by law. Tannin extracts are fundamental ingredient for the slow tanning process and the quality of its result. This artisan technique maintains the natural look of leather, rendering each skin one of a kind with a slightly different pattern. Small veins, wrinkles and imperceptible scratches eventually present on the leather prove its naturalness rendering each skin one of a king.As an added bonus, vegetable tanning gives the leather a natural earthy smell. The marks from your life and experiences that tell your personal story will make it truly beautiful and unique!
Laser Engraving
We offer laser engraving services! We can engrave text, symbols, and images. Please add Personalization when placing an order for a leather product. Let us know the name/message, font style and preferred placement in the Additional Comments section. We will prepare a suggestion of placement/size and send it to you for approval.
Font styles
Laser engraving takes additional 1-2 business days.
Image for a logo should be provided as a good quality vector file (PNG. format) in a clear or white background.
Please note that the above description does not constitute medical advice and is for informational purposes only. The above description has not been evaluated by Health Canada, CFIA or FDA. Please consult a properly licensed medical professional before consuming nutritional supplements. This product is not intended to treat, diagnose or cure any disease.
Shipping
A Time Resistance bag is not an accessory of the season, but a companion for life.
Its leather is an empty canvas that will get scarred throughout the years, and that’s what will make it truly beautiful and unique - the marks from your life and experiences that tell your personal story.
Time Resistance bags and accessories are made of certified premium quality full-grain hand-dyed vegetable-tanned Italian cowhide (Vachetta leather).
This leather has been tanned exclusively with natural tannins of vegetable origins and does not contain substances prohibited by law.
Tannin extracts are fundamental ingredient for the slow tanning process and the quality of its result. This artisan technique maintains the natural look of leather, rendering each skin one of a kind with a slightly different pattern.
Small veins, wrinkles and imperceptible scratches eventually present on the leather prove its naturalness rendering each skin one of a king.As an added bonus, vegetable tanning gives the leather a natural earthy smell.
The marks from your life and experiences that tell your personal story will make it truly beautiful and unique!